Important – Merchants’ Place

After cancelling all classes and social gatherings last week, we have decided to close to the public from 5pm on Monday 23rd March. We feel that we have a moral obligation to protect staff and visitors to the Centre and to help curb the spread of the virus. However, we will continue with our community work at the Centre and will be available to answer queries via telephone and email. If you wish to help your community, you can contact us through our Volunteer Hub.
Please be assured you can still access some of the advice services available here; we can book telephone appointments for Citizens Advice Bureau and Norfolk Community Law Service. We can also put you in touch with NHS Wellbeing Service and Pandora Project (Domestic Abuse Support) who are still offering support. We will use our extensive community network to update our social media platforms and our dedicated COVID-19 support page on our website with local information daily.
As an independent, non-profit, community organisation these are worrying times for us. We sincerely hope after this crisis has passed, with the support of the residents and businesses of Cromer, we will yet again be here to serve you all. Stay safe, take care of each other and we will see you on the other side. Merchants’ Place team Rachel, Hannah & Diane.

Adult Learning Courses Cancelled

All Adult Learning courses have been cancelled for the foreseeable future. Adult Learning will be contacting all of their learners to inform them of the changes and will keep them updated on future practices. They are hoping to temporarily continue their teaching online, please check their website for updates –


COVID-19: We aim to keep you updated with local information regarding coronavirus support services – follow this link to our support page: COVID-19LocalSupport.
Given the current situation with Coronavirus, we want to assure the local community we remain open. We have many support services that run outreach from here and although some may not be attending in person, they are able to help via telephone consultations and we offer our rooms for this purpose.
Many people will be facing difficult situations which will need advice, guidance and support and if we are able to help, we will. Our hours remain the same, 9am – 5pm – you can contact us on 01263 519454 or or drop into the centre, however please respect the welfare of our staff and do not visit if you are feeling unwell.

New Year, New Experiences

We have a range of courses, advice and groups to offer. Do you need CV advice? Maybe you’d like to further your education and join a new course? Or have you thought about volunteering and would like more information? We can help. We know of over 150 different local volunteering opportunities, as well as new courses, free advice and room hire facilities. Have a look at our ‘Whats On’ section of our website to see what you can get involved in, or contact us directly for more information.

Christmas Opening Times

Merchants’ Place will be closed from 12noon on Monday 23rd December 2019 and will be open as usual from Thursday 2nd January 2020. Thank you to all of our clients, past and present, who have supported us this year – it is appreciated. We look forward to seeing you in the New Year.

Tourist Information Centre

The Cromer Tourist Information Centre is now temporarily based at Merchants’ Place. Their telephone number remains the same as before however if you would like to speak to somebody in person, they will be available between 9:30am – 4pm every day (7 days a week) at 16 Church Street, Cromer.

New Courses

There is a range of new courses starting at Merchants’ Place from September this year. Do you need extra qualifications to further your career? Or maybe you would just like try something fun? Have a look at the diary section on our website to see what’s happening or drop in and see us.

Closing Early

Please be aware that Merchants’ Place will be closed from 12noon on Wednesday 21st August. We will be back open as normal on Thursday 22nd. Thank you for your understanding.

New Courses 2019

A range of courses will be starting at Merchants’ Place from September such as Dressmaking for Beginners, Spanish, British Sign Language, English, Computer Skills, Maths and more. These are organised by Norfolk Community Learning Services. For more information regarding the courses, please have a look at our diary page or browse the Norfolk Community Learning Services website – or call them directly on 01603 306530.

Free Norfolk Day Event

Join us at Merchants’ Place on Saturday 27th July between 10am – 3pm and explore Cromer’s rich coastal history. Discover more about the exciting new North Norfolk Deep History Coast Project, the Cromer Shoal Chalk Bed Marine Conservation Zone and Walk Cromer events. There will be something for everyone! Get involved with hands on activities such as beachcombing, dinosaur and marine themed kids crafts, fossil hunting and more!

Everybody is welcome to come along to this free, fun-filled and informative day! Merchants’ Place are organising this event in conjunction with Norfolk Community Learning Services.