Service disruption Tier 4..

As we reopen in Tier 4 there will be some disruption to our services.

All of our face to face support groups have been temporarily cancelled and will be reviewed on 18th January.
This includes, Coffee, Cake & Company, Drawn Together, Yes We Can and Let’s Create.

Cromer Community Fridge & Larder remain open, currently 9.30am – 3pm, Monday to Thursday, this may change in the coming days. There are strict procedures in place when accessing the fridge & larder; complusory facemasks (no exceptions), sanitise hands, complete track & trace, bring your own bags. Only one person per family will be admitted, unless you need extra support. You may be asked to wait outside if the fridge is in use.

We remain open for Specsavers hearing tests on Fridays, please note the centre will be closed for any other enquiries other than Specsavers.

We are running the centre on skeleton staff therefore the quickest way to reach us is to email or call 01263 519454 and leave a voicemail.
updated 6/1/2021

Christmas Opening Times

Wednesday 23rd December from 5pm: CLOSED for Christmas || Tuesday 29th December, 10am – 11.30am: OPEN to access the fridge & larder only || Wednesday 30th December, 10am – 11.30am: OPEN to access the fridge & larder only || Monday 4th January 9.30am – 5pm: OPEN – normal opening hours resume

We Are Open!

Merchants’ Place is open; however, please be aware that we are currently very busy! If you are calling us, please leave a message on our answerphone or drop us an email and we will get back to you as soon as we can.
Thank you for your understanding and patience.

Merchants’ Place: 01263 519454 |

Community Fridge

Our new Community Fridge has arrived! We’re excited to say that our Community Fridge will be in action very soon and will be accepting donations as of Wednesday 2nd December. Supplying a range of fresh food, the fridge will be open to anybody and can be accessed Monday – Friday, 9:30am – 5pm.

Co-op Communities

We are delighted to say that Merchants’ Place has been chosen for the next round of the Co-op Community Fund. This means that if you are a co-op member, you can select us as your local cause. Once we are selected, every time you shop at the store a small part of your shopping total will be donated to us.
Please choose us! If you are not a member, you can apply by following this link…

Thank you to Co-op for this amazing opportunity! And thank you to all that choose to support us.

Children’s Toy Bank

Could you donate to our Toy Bank? We are looking for children’s toys to give to families who need a helping hand this Christmas. If you have toys that are complete and are in good condition (preferably new or unwanted gifts) please drop them into us! THANK YOU.
All donations will be given to local families this Christmas.
PLEASE NOTE: We cannot accept soft toys – all toys must be easy to sanitise.

New Community Larder

We are pleased to announce the launch of our Community Larder. Supported by Simon Clipsom, Morrisons Community Champion and Cromer Foodbank, our larder offers long life food for those who may need a helping hand. We also want to encourage food recycling in Cromer and welcome food ‘swaps’, if you have tinned or dried food which has a long life and is unopened/undamaged bring it along and swap! We are hoping to add a community fridge in the near future, however to acheive this we will need funding and willing volunteers to help us. If you would like to help with this new project, either as a helping hand or to give a donation we would love to hear from you!

We are COVID-19 Safe

Following an extensive review of our risk assessment, we are confident the Centre is now fully COVID-19 safe. Feedback from our clients has been overwhelmingly positive, with clients reporting that our new procedures, along with a touch of common sense, makes everybody feel safe. PPE and room layouts can be tailored to your needs. Get in touch if you need a safe space!

We Are Open!

Merchants’ Place is now open to the public on a part-time basis – every Tuesday, Wednesday and Thursday, with the office open 9.30am – 5pm Monday to Friday; however, we remain available to hire 7 days a week, including evenings.

Following government guidelines, we have put a range of new procedures in place to ensure the safety of our clients and staff. If you are looking for room hire or flexible office space, please get in touch by calling 01263 519454 or email

We are hoping to be open 5 days a week soon; however, please contact us if you have any questions or would like to hire our services.

First Aid Course Postponed

The First Aid course due to run on 6th May 2020 has been cancelled due to the COVID-19 pandemic. Another course will be re-booked in the future once Merchants’ Place is back open. All learners who were booked onto the course can either receive a full refund or carry their payment over and join the next course once organised.